Samsung exec- I use iPhone, iPad, Macs at home

Samsung exec: I use iPhone, iPad, Macs at home
Samsung's chief strategy officer, Young Sohn, is sure to ruffle some feathers in Seoul over his recent comments regarding Apple.Speaking to MIT Technology Review in an interview published today, Sohn said that Apple's key strength might not be products, but the company's "ecosystem, such as iCloud.""I like that my family 6,000 miles away in Korea is able to see my schedule and see all of my contacts and photos," Sohn said. "It is sticky, but it is a proprietary architecture. Look at your phone [pointing to the writer's Samsung Galaxy Nexus]. It's a better phone, in my view. It's a better display. It's faster. But eventually the connected ecosystem is really critical."Sohn went on to explain that Apple has found a way through iCloud, iTunes, and other platforms, to connect all of its products that consumers own. So if, for instance, they buy a movie on the iPhone, they can quickly watch it on their television with the Apple TV. Calendar appointments made on a Mac can be shared on an iPad. It's a fully "connected" experience, Sohn said.Related storiesDialed in 110: Lessons for Android (podcast)Samsung's diva actKodak patent complaints target Apple, RIM3D TV FAQVerizon Wireless revamps unlimited calling, data plansEven though Sohn is now a Samsung executive -- he only joined the company in August -- that "connected" experience Apple is delivering is too much for him to pass up."At work I'm using Samsung devices; Apple at home, mainly because all of my systems and files are done that way," Sohn said. "That's sticky, you know?"Apple and Samsung have a rather odd relationship. Both companies are bitter rivals in the mobile space where they battle for consumer attention. The companies have also launched legal salvos at each other over alleged patent-infringement. Still, Apple is a Samsung customer, relying on the company for its mobile processor needs. Despite their obvious anger toward each other, that processor relationship has forced them, at least in part, to set aside their differences.Looking ahead, the Apple "ecosystem" could inform Samsung's decision-making. Sohn pointed out that with Samsung televisions, mobile products, and a host of other electronics designed for the home, the company can transform its focus from one that's "device-centric" to one that tries to connect its many devices throughout the home.(Via The Verge)


How to reverse store links in iTunes

How to reverse store links in iTunes
While doing this will remove the menu and its links to the iTunes store, the menu does have a beneficial side. When you are playing a song in iTunes such as that on a randomized playlist, you might often want to hear more songs from that particular album or artist. If you hold the Option key when clicking the store link menu, instead of searching the store iTunes will reference your library and bring up songs and albums you already own.This feature was the original use of the links in past versions of iTunes, but while Apple has made it a secondary option by requiring you hold the Option key to access it, you can reverse this behavior so searching your library is the default behavior and holding the Option key brings you to the iTunes store. To do this, open the Terminal and run the following command, followed by relaunching iTunes:defaults write com.apple.iTunes invertStoreLinks -bool TRUEIn addition to inverting the store links, you can also restore the previous arrow links instead of using the menu, which will give you a more direct one-click option for revealing items in your library. iTunes still contains the code for the older links, so you can run the first command above to hide the drop-down menu and then execute the following command to reveal the old iTunes arrow links:defaults write com.apple.iTunes show-store-link-arrows -bool TRUETo undo these modifications, you can repeat them and use the opposite boolean value (ie, FALSE instead of TRUE), or you can delete these settings from the iTunes preferences by running the following commands:defaults delete com.apple.iTunes show-store-link-arrowsdefaults delete com.apple.iTunes invertStoreLinksdefaults delete com.apple.iTunes hide-ping-dropdownQuestions? Comments? Have a fix? Post them below or e-mail us!Be sure to check us out on Twitter and the CNET Mac forums.


Survey- Online shopper satisfaction rises

Survey: Online shopper satisfaction rises
"The state of the economy really forced e-retail to step up their game," Larry Freed, CEO of ForeSee, said in a statement. "Since so much of the financial downturn was out of their control, companies turned to those things they could improve, and now they are reaping the benefits. Customer satisfaction is not a byproduct of a healthy economy. Instead, a healthy economy is a consequence of satisfied customers."The results of the survey are significant for retail companies, points out ForeSee. Compared to unhappy consumers, a happy online shopper is 73 percent more likely to purchase an item via the Net, 72 percent more likely to recommend it, and 47 percent more likely to buy it offline. To put that in dollars, ForeSee has found that even a 1 percent increase in a retailer's satisfaction level can predict an $89 million boost in sales, regardless of the size of the company.Several factors lead to a satisfied online customer, according to the study, including fair and competitive prices, variety and availability of products, usability of the retailer's Web site, and accuracy and quality of information on the site.The study was compiled via a method developed at the University of Michican and was based on surveys of more than 23,000 visitors to the top 100 online retailers in terms of sales volume.


Survey- iPad demand beats early iPhone demand

Survey: iPad demand beats early iPhone demand
As consumers await Apple's iPad, a new study from market analyst RBC and ChangeWave Research has revealed that the demand for Apple's tablet currently outpaces the original demand for its iPhone. MacRumors first reported on the story.According to the survey, which was mentioned in a research note to clients by RBC analyst Mike Abramsky, 13 percent of the 3,200 folks surveyed said they were likely to buy an iPad when it's released. According to ChangeWave, initial iPhone demand was at 9 percent prior to the launch of the original iPhone.Perhaps more importantly, the survey found that just 8 percent of respondents bristled at iPad pricing, compared to the whopping 28 percent that scoffed at the iPhone's original pricing.The survey found that 19 percent of respondents who said they might buy an iPad would pick up the entry level, $499 model. Another 19 percent of respondents said they would buy the top of the line $829 version. The other versions of the iPad had less interest.Another interesting fact: 68 percent of respondents said they plan to use the iPad to surf the Web, while 44 percent will check e-mail, and 37 percent will read e-books.Writing in a research note to clients, Abramsky said that while he doesn't expect the iPad to enjoy the kind of success the iPhone did on its original launch day, the survey "data portends well for healthy initial iPad uptake."


Apple slips below $600 in first trading day after exec shake-up

Apple slips below $600 in first trading day after exec shake-up
Last updated at 2 p.m. PT Apple's stock has entered territory it hasn't been in for quite some time.The stock finished at $595.32, down $8.68, or 1.44 percent today. At one point earlier in the day Apple's shares fell as low as $587.70.Apple's stock hasn't closed a day below the $600 mark since July. For a brief period on Friday, Apple's shares dropped to $591 before closing the day at $604.Might today's decline be attributable to Apple's announcement Monday of the departure of two senior executives -- Scott Forstall and John Browett? Maybe, maybe not. Since September 21 when Apple's shares closed the day at $700.71, the company's stock has been on the decline. In addition, today's decline seems to fall in line with previous single-day drops. So, it's possible the drop is as much a part of a negative trend as it is a reaction to the executive departures.Still, Apple may have been concerned about Wall Street's reaction to the news about Forstall and Browett, which came while trading was canceled because of Hurricane Sandy. Companies often announce bad news in the stock markets' off-hours, to give shareholders a bit more time to let issues marinate.The loss of Forstall could worry investors who see him as a key ingredient in the development of Apple's iOS platform. According to reports, he was ousted because of his unwillingness to sign a letter apologizing for problems with Apple's Maps application. Apple's ousted retail chief John Browett was let go for unrelated reasons.For its part, Apple has tried to allay fears, saying that its current executive team, including Jonathan Ive and Eddy Cue, will pick up the slack.Over the last year, Apple's share price has swung widely from $363.32 to $705.07. As of this writing, the company's market capitalization -- a measure of corporate value -- is about $557 billion.Update at 9:45 a.m. PT, at 12:10 p.m. PT, and at 2 p.m. PT: New and closing stock prices noted.


Apple showcases third-party apps on iPhone 5

Apple showcases third-party apps on iPhone 5
Real Racing 3Game publisher EA also hit the stage today to show off the latest installment of its popular racing series. On the iPhone 5, Real Racing 3 appears to have console-quality graphics and an impressively smooth frame rate. With dynamic reflections and working rear-view mirrors, there is also an added dimension of realism that I haven't seen on any other mobile racing titles. But the biggest feature we saw was the time-shifted multiplayer mode. This allows players to challenge friends through Apple's Game Center and play against them later. James Martin/CNETOpenTable, CNNApple Senior Vice President Phil Schiller also gave us a look at updated apps for CNN and restaurant reservation service OpenTable. While we didn't see any mind-blowing new features here, we did see that both had been updated for the iPhone 5's 4-inch Retina Display. We also found out that those third-party apps that haven't yet been updated will show up centered, with black borders on the sides (or top and bottom).James Martin/CNETJames Martin/CNETAlso worth mentioning is the new Google-made YouTube app. While it wasn't demonstrated at today's event, its release yesterday is still big news. Google undoubtedly pushed the app out in anticipation of the new iPhone 5 and iOS 6, as the latter will be the first of Apple's mobile operating systems to ship without an Apple-made YouTube interface preinstalled. Apple's iPhone 5 eventApple out to prove it's still kingTaking the wraps off the iPhone 5Pictures: Apple's big iPhone 5 revealiPhone 5's price same as 4S': $199 for 16GBCNET's iPhone 5 reviewiPhone 5: What we didn't getComparing the iPhone 4S and iPhone 5Poll: Will you buy the iPhone 5?Video: Apple announces ultrafast iPhone 5Start your iOS 6 downloads September 19iOS 6 hits major marksNew iPod Touch: Siri and a 4-inch screenNew Nano: Remembering the iPod Mini 84M iPads, 400M iOS devicesApple reworks, simplifies iTunesFull coverage: The iPhone 5 arrives


Apple launches 'back to school' gift card promotion

Apple launches 'back to school' gift card promotion
Students, parents, or teachers who buy certain Apple devices can now get a little spending money in the form of a gift card.Starting Tuesday and running through September 9, qualifying consumers who purchase a Mac through Apple's education pricing program will receive an Apple gift card worth $100. Pick up an iPhone or iPad and you'll get a $50 gift card. According to the promotion, the cards can be used at Apple's online store, its retail outlets, or for any purchase made over the phone by calling 1-800-MY-APPLE.Though summer won't be over for a couple of months, Apple typically unveils its regular "back to school" promotion around this time. Last year's deal offered the same $100 and $50 gift cards depending on which device you purchased. In the past, however, the cards were good only for items in the App Store, iTunes Store, and iBookstore. This year, Apple is opening up the cards to any item in its online or retail stores.There are a couple of caveats.To qualify for the gift card, you must buy one of the following items, as highlighted in Apple's terms and conditions:Qualifying Apple Computers: iMac, MacBook Pro, MacBook Air, or Mac Pro.Qualifying iPhone: iPhone 4s, 5c, or 5s.Qualifying iPad: iPad Air, iPad Mini with Retina display, iPad with Retina display (current generation), or iPad Mini.And you must make the purchase through Apple's education program. That means you must be a college student, a student accepted to a college, a parent buying an item for a college student, or a faculty or staff member from any grade level. Those who qualify also receive a discount on the purchased item through special pricing.The program is available in the US, Canada, the UK, and other countries, according to 9to5Mac.(Via AppleInsider and MacRumors)


Apple lands in Chinese court to battle Siri patent suit

Apple lands in Chinese court to battle Siri patent suit
Apple is now squaring off against another legal adversary in China.The iPhone maker appeared today at a Shanghai court hearing for a case in which it's accused of copying the voice-recognition software used for Siri, AFP reported.Shanghai-based Zhizhen Network Technology has charged Apple with patent infringement, claiming that it holds the rights to the software in question.Zhizhen says it patented its "Xiao i Robot" software, which is a "type of instant messaging chat bot system," back in 2004. Siri was developed in 2007. Apple bought the technology in 2010 and unveiled it with the iPhone 4S in 2011.Both products respond to users via voice recognition, although Zhizhen's software works with both iOS and Android. Used for telecommunications, finance, and e-commerce, the Xiao i Robot software counts more than 100 million users in China, Zhizhen said in a statement to AFP."The company will ask Apple to stop manufacturing and selling products using its patent rights, once Apple's infringement is confirmed," Si Weijiang, a lawyer representing Zhizhen, told AFP. "We don't exclude the possibility of demanding compensation in the future."Related storiesApple's Siri hit with infringement lawsuit in ChinaApple settles iPad trademark dispute in China for $60MApple seeks China trademark on iPad's likenessApple's response to Chinese warranty complaint draws ireZhizhen reportedly tried to resolve the matter with Apple out of court last May. But after reportedly receiving no response, Zhizhen launched its lawsuit in June of 2012.Following today's pretrial hearing, the full case is due to start in July, a Zhizhen spokeswoman told AFP.This is just the latest conflict for Apple in China.Last July, Apple paid $60 million to Chinese computer maker Shenzhen Proview Technology to settle a trademark dispute over the use of the iPad name. And this past month, the company has come under fire over its warranty policy in China.


Apple lands $159M government contract for iPhone, iPad

Apple lands $159M government contract for iPhone, iPad
BlackBerry devices typically have been the go-to phones for government accounts, but that seems to be changing. Apple is increasingly getting into the lucrative business contract game. The New Zealand Police announced today that it has sealed the deal for 6,000 police officers to get an iPhone and 3,900 officers to also get an iPad, according to The National Business Review. The contract is for 10 years and the police force expects to spend around $159 million on the initiative. Apparently, the New Zealand Police chose Apple products over BlackBerry, Google, and Microsoft after surveying its officers, who said iPhones and iPads were the most useful tech tools for their line of work."The trial showed the most useful tools for officers were small personal devices (such as a smartphone) for making phone calls or text messaging, accessing email, and accessing information and photo databases, and a larger such as a laptop or tablet for staff who need to do more data entry," New Zealand Police Chief Information Officer Stephen Crombie told The National Business Review.Apple also scored big this week when Home Depot announced its plans to ditch 10,000 BlackBerry devices and instead start handing out iPhones to its employees. BlackBerry has had a rough few months as far as government contracts go. In October, the U.S. Department of Defense dropped its exclusive contract for BlackBerry and the U.S. Immigration and Customs Enforcement agency also announced it was dropping all of its BlackBerry devices and replacing them with Apple's iPhone.


Apple knowledgebase Web pages not loading in Safari

Apple knowledgebase Web pages not loading in Safari
When you are able to connect but get the error indicating the information cannot be found on the server, first try refreshing your browser. In the past few weeks people have found that when using Safari the pages do not always load the first time but do so on subsequent attempts, so simply refreshing should fix the issue.For the other instances where the knowledgebase articles do not load, you can try clearing your browser's cache and otherwise reset Safari's features using the Reset Safari option in the Safari menu, but in addition try turning off Safari extensions in the Extensions section of the program's preferences, and also try troubleshooting Internet plug-ins by disabling those in the Security section of the preferences. If either of these result in the pages loading properly then you can further investigate which plug-in is causing the issue for you.In many cases these problems are with misconfigured cookies for the site, which might happen if Apple changes an aspect of the site and does not have it update the cookies in your browser. In these cases the site should function after resetting Safari, but if not then go to the "Privacy" preferences and click the Details button. Then search for "Apple.com" followed by selecting and removing the entry for it that includes the cache, cookies, and local storage.After this is done, try reloading the knowledgebase article, and it should open properly. However, if you are still experiencing problems then at least for the short term you should have success accessing the knowledgebase by using Firefox, Chrome, or another Web browser.Questions? Comments? Have a fix? Post them below or e-mail us!Be sure to check us out on Twitter and the CNET Mac forums.


Apple knocks IBM off top of Davis brands list

Apple knocks IBM off top of Davis brands list
Apple emerged as the top brand of 2011, according to an annual list put together by marketing strategy firm Davis Brand Capital. The iPhone, iPad, and Mac maker topped the Davis list for the first time this year, ousting IBM, which had come in first in 2009 and 2010. Following those two are a handful of other technology companies including Microsoft, Google, and Hewlett-Packard."(Apple's) rise in this year's rankings was driven largely by its competitive performance and added brand value," Davis said in a press release. So how does the company come up with these rankings? "The annual 2011 Davis Brand Capital 25 ranking evaluates companies' abilities to manage and balance the five key intangible categories that comprise brand capital: brand value; competitive performance; innovation strength; company culture; and social impact," the group said.All told, technology companies made up about a third of Davis' list, and the majority of its Top 10. Below is the full rundown of companies and their stock symbols:2011 Davis Brand Capital 251. Apple (AAPL)2. IBM (IBM)3. Microsoft (MSFT)4. Google (GOOG)5. Hewlett-Packard (HPQ)6. General Electric (GE)7. Procter & Gamble (PG)8. Intel (INTC)9. Coca-Cola (KO)10. Cisco Systems (CSCO)11. BMW (BMW-DE)12. PepsiCo (PEP)13. Walt Disney Company (DIS)14. Johnson & Johnson (JNJ)15. Daimler (DAI-DE)16. Citigroup (C)17. Exxon Mobil (XOM)18. Goldman Sachs (GS)19. Nestle (NESM-DE)20.Toyota Motor Corporation (TM)21. Volkswagen (VOW-DE)22. AT&T (T)23. Samsung Electronics (005930-KSE)24. Wal-Mart (WMT)25. Wells Fargo (WFC) According to Davis, one of the biggest movers on the list was Google, which hopped from No. 11 on the list in 2009 to fourth place this year. Meanwhile, Samsung and Wal-Mart both dropped, with Samsung going from no. 8 in 2010 to No. 23 this year, and Wal-Mart sliding to 24 in this year's list, compared to fifth place last year. For comparison, take a look at the annualBrand Finance Global 100 survey published last September. It dubbed Google the top brand at the time, with Apple coming in second place, followed by Microsoft and IBM.